We wanted to connect and say a few words about what's on everyone's mind these days: COVID-19.
First and foremost, we hope that you and your loved ones are feeling well. It goes without saying that the health and safety of our employees and community are of utmost importance.
We'd like to share with you the steps we are taking as a brand and trusted community partner to help mitigate the impact of this difficult situation.
We are processing orders in a way that ensures the safety of our team members and customers - as a result, your order may be delayed. We have reduced warehouse staffing to ensure physical distancing is possible. Team members are protecting themselves and others by wearing masks and gloves.
We have equipped our staff with the tools necessary to successfully telework, so that we can, wherever possible, seamlessly work from home, ensuring you receive the same excellent customer service you know and trust.
This is an unprecedented time for everyone, and the situation is changing daily. We are committed to providing you with outstanding service and thank you for your continued trust and support. Please do not hesitate to contact us if you have any questions, comments or concerns at firstname.lastname@example.org.
The Montelle Team